You manage your business. We'll support & protect your technology.
We provide affordable, experienced, and US Based Remote IT Support and Cyber Security Protection, tailored for small businesses.
We are RealTechPros
Our Mission
Our mission is to provide your small business with superior support while equipping you with the tools, knowledge, and support they need to reduce their of risk of a cyber attack.
We're Here to Help You
We are a company of technology experts and are passionate about what we do. We are personable, easy to work with and business focused. We keep the "geek speak" to ourselves.
Your Success is our Goal
We want your business to thrive! To that end, we will provide you with the best support and work to always exceed your expectations, enabling you to be focused on your business' growth.
What RealTechPros Provides
ASSIST: Quality, Knowledgeable, US Based Technical Support
We're here to help you through all of your technical questions and support needs. No question is too basic or too tough! If we don't know the answer, we'll get you a solution. We are happy to help! We provide you with support by Phone, Online Chat, Ticket, and Virtual House Call.
MANAGE: Computer Updates & Monitoring
Every computer needs a maintenance plan. We will remotely monitor your computer's performance and perform the appropriate updates & patches, all without your interaction.
PREPARE: Data Backup Assurance Protection™
Every business needs a disaster recovery plan. Our cloud based backup solution will protect your data from loss, corruption or viruses, and is backed by our industry leading guarantee.
PROTECT: Essential Cyber Security Defenses
Cyber crime is the #1 global criminal moneymaker. Everyone is at an equal risk of attack. Our cyber security solutions will minimize your risk of becoming the next casualty of a cyber attack.
Why Choose RealTechPros
Our technicians are business friendly, and always work with a sense of urgency. They have worked in or have been trained on many technology disciplines and are ready to serve your technology needs. Many of our technicians hold technical certifications. We can manage your technology, and we’ll always be there for you when you need support, or even just a helping hand!
Cyber attacks are the scourge of the Internet causing trillions of dollars of loss each year. Gone are the days of saying “I’m too small, it can’t happen to me.” Most cyber security offerings are too complicated and expensive for a small business or independent professional. We take a targeted approach to address the most critical aspects of your computer’s security, reducing your overall cyber risk.
For most, talking to a technical support person ranks up there with getting dental work, pulling weeds or cleaning the house. We get it. When you call with a problem, you just want help. To that end, we only hire friendly, knowledgeable, and approachable people who understand business and technology. We are happy to educate you as much as you would like, and we’ll spare you the ‘geek speak’.
Buying all of the services we offer on a piece-by-piece basis would cost you roughly double than our carefully bundled solutions. For less than the cost of a typical onsite technician house call, our plans will provide you with unlimited access to our remote support technicians by phone, ticket or chat.
We understand that when you’re in business, every second you’re not making money, you’re losing money. You want to focus on what you truly want to work on, your business! You don’t want to have to worry about running backups or updating your computers. Let us do that! We can also manage your cyber security, so you can focus on what matters most…making your business successful!
Your productivity & business success is our ultimate goal. Whether you need help solving a technical problem under a tight deadline, need to ensure your computer is running at it’s best at all times, or if you need affordable and common sense cyber security protection, we’re here to help!
Testimonials
Our Services
The first step in selecting a service is to choose the appropriate RealTechPros Assist plan for your needs. Choose Monthly or Annual pricing below, then select your plan size. During the order process, you will be provided an opportunity to sign up for our other services including RealTechPros Protect, our managed remote updates and cybersecurity protection, and our RealTechPros Prepare, our cloud based offsite file backups solution.
If you have additional questions, please call us at 302-486-3000 or chat with by selecting the icon at the bottom of the screen. We are happy to help!
RealTechPros Assist
Ideal for home and small business users that need a tech lifeline
- Remote technical support and IT assistance
- Remote IT Support & Assistance for any issue
- Guidance on any technology questions
- Knowledgeable & Friendly US Based Techs
- Unlimited Phone, Chat or Ticket Support
- Virtual Housecall Support Experience when needed
- Technology Purchasing Guidance Service
- Business Tech Newsletter w/tips & news
- Access to our Cyber Best Practices Guides
- 30 Day Money Back Guarantee
